Workslop refers to AI-generated work that looks polished but lacks real substance
Researchers at Stanford Social Media Lab and BetterUp have coined the term “workslop” to describe AI-generated work that appears polished but lacks genuine substance, requiring extra effort from colleagues to advance a given task.
The term originated when organizations examined the efficiency of AI tools in the workplace.
In a survey of 1,150 US workers, they found that 40% said they had received workslop in the past month.
Workers estimate that 15% of their workplace content is low-quality, AI-produced work that often isn’t helpful. Fixing it takes approximately two hours per worker each month, costing an estimated $186 per worker.
While the cost may seem small, for a company of 10,000 employees, it would mean a $9 million annual productivity loss.
Beyond the lost efficiency, the survey respondents also mentioned feeling annoyed and offended when given AI workslop. Many started to view their colleagues as less capable or creative, sometimes avoiding working with them altogether.
The research is notable, considering AI adoption at work has increased from 21% in 2023 to 40% now, according to a recent Gallup poll. However, 95% of companies still see no measurable return. Researchers say it is partly due to workslop.
They suggest that workplaces must set clear policies, encourage transparency when AI is used, and focus on team discussions about quality.