A widespread outage disrupted Microsoft 365, Outlook, Teams, SharePoint, OneDrive, Copilot and other services for thousands of users for more than nine hours on Thursday and Friday.
Microsoft was forced to seek further fixes after its initial recovery efforts failed to bring services back online.
Nearly 130,000 users across 74 countries reported Microsoft 365 problems, according to Downdetector, with reports spiking around 1 p.m. ET. Microsoft suggested the outage may have stemmed from misconfigured settings on servers supporting its services.
Users of Amazon Web Services and Google also reported disruptions on Thursday.
The company said there was “no indication of a cyber-attack.”